Cyber threats are constantly evolving, and the risks are now front-and-center business concerns, not just technical headaches for your IT teams. Attacks such as ransomware, phishing, and credential compromise are growing in volume and sophistication each year, hitting organizations of all sizes and often costing millions in lost revenue and recovery costs. In fact, identity-related…
As the Internet of Things continues to expand, wireless networks have become the backbone of nearly every business. They offer flexible working arrangements within the office environment, including the ability to add more users and devices easily. From enhancing employee communication and collaboration to offering customers or guests internet access, wireless networks keep operations running…
SharePoint, part of Microsoft 365, is often referred to as a company’s “internal website.” It provides a centralized space where organizations can store, organize, and share files, documents, and other types of information. Serving as a collaborative hub, SharePoint enables teams to work together on projects, access company resources easily, and communicate efficiently. Essentially, it…
Technology drives the world’s economy. The global software market alone is projected to generate over $736 billion in 2024. With businesses increasingly looking to leverage the advantages of the Internet of Things (IoT), artificial intelligence (AI), and cloud computing, many are turning to and investing in innovative and customized software solutions. It’s no longer just…
The satisfaction rate for chatbots is about 87.5%, which is 2% higher than live chat conversations. Without question, instant communication is the current standard, and chatbots have emerged as indispensable tools, revolutionizing the way businesses interact with customers. These AI-powered conversational programs have rapidly evolved from simple scripted responses to sophisticated virtual assistants capable of…
In an increasingly digital world, the threat of hackers accessing personal information is a constant concern. So, how do hackers hack your information? While we know some common tactics, such as phishing emails and data breaches, they employ lesser-known methods to access sensitive data too. From mobile game apps to infected USB drives, there is…
One thing is sure about the future of work: hybrid work arrangements will be the standard for many companies, from tech to pharmaceuticals to customer service. There are strong reasons why many businesses and workers are pleased about this combination of in-person and remote work, and equally good reasons why many are concerned. However, as more…
Many attribute the massive increase in work from home (WFH) to the COVID-19 pandemic. Though the pandemic forced many businesses to pivot, remote office work has been trending since 2010. Even after business restrictions loosen, WFH is likely to become the new normal.